About The East of England Citizens' Senate

NHS England & NHS Improvement believe passionately that every level of its work should be informed by insightful methods of listening to those who use and care about services. Their views will inform service development and oversight. Public and patient voice will be embedded into processes in a range of ways, including insight and feedback to help shape services, which will inform governance frameworks and as active partners, in assurance processes. The Citizens’ Senate is the hub for this patient and public voice across the NHS and other statutory organisations in the East of England.

Read more about us

Our Next Meeting

Citizens' Senate meeting no 38

Tuesday, 23 August, 2022
11.00am to 12.30pm
zoom virtual
Patients creating change
  • Provide project leadership
  • Experienced patient leaders in co-production and partnership working
  • Experts in applying patient insights in order to challenge the NHS and motivate change
Translation of complex information
  • Knowledge of local and national policy regarding the health economy
  • Turn local information into intelligence
  • Understand the principals of transformation participation in healthcare
Network and influence Network and influence
  • Established relationships with voluntary organisations, Clinical Commissioning Groups (CCGs), local government
  • Share and disseminate best practice
  • Development of patient stories
  • Ability to influence without authority
  • Visionary and strategic
Strategic council
  • Provide a wider patient point of view (cover the whole of the Eastern Region – health and social care)
  • Respond to NHS national and regional consultations
  • Provide project advice
  • Provide patient experience
Board represenation
  • NHS Clinical Senate
  • NHS Clinical Networks
  • NHS Academic Health Science Networks
  • NHS Cancer Alliance Board

Recent newsletter

East of England Ambulance Service NHS Trust InTouch EEAST Newsletter May 2022

Wednesday, 22 June, 2022

Welcome to May’s InTouch EEAST. In this edition…

•    The importance of strong partnerships – a welcome from Tom
•    The NHS Staff Survey
•    Extra steps to protect mental health 
•    Cementing our commitment to eliminating discrimination
•    Flower Show garden arrives in Chelmsford
•    Could you help save lives by becoming a CFR?
•    Top diversity award for disability network
•    Outrun an ambulance – during national walking month

InTouch EEAST May 2022

Next EEAST public board meeting takes place on Wednesday 13 July 2022 9am via Microsoft Teams.





Recent report

Faster Diagnosis Standard: Skin Cancer

Tuesday, 26 April, 2022

Best Practice Timed Pathways. Implementing a Timed Skin Cancer Diagnostic Pathway.  This Guidance for local health and care systems Version 2.2 was published 25 March 2022 and included the involvement of Paul Osman, East of England Citizens' Senate Member  https://www.eoecitizenssenate.org/member/paul-osman