About The East of England Citizens' Senate

NHS England & NHS Improvement believe passionately that every level of its work should be informed by insightful methods of listening to those who use and care about services. Their views will inform service development and oversight. Public and patient voice will be embedded into processes in a range of ways, including insight and feedback to help shape services, which will inform governance frameworks and as active partners, in assurance processes. The Citizens’ Senate is the hub for this patient and public voice across the NHS and other statutory organisations in the East of England.

Read more about us

Our Next Meeting

Citizens' Senate Meeting no. 43

Tuesday, 11 July, 2023
12:30pm to 2:00pm
Zoom virtual
Patients creating change
  • Provide project leadership
  • Experienced patient leaders in co-production and partnership working
  • Experts in applying patient insights in order to challenge the NHS and motivate change
Translation of complex information
  • Knowledge of local and national policy regarding the health economy
  • Turn local information into intelligence
  • Understand the principals of transformation participation in healthcare
Network and influence Network and influence
  • Established relationships with voluntary organisations, Clinical Commissioning Groups (CCGs), local government
  • Share and disseminate best practice
  • Development of patient stories
  • Ability to influence without authority
  • Visionary and strategic
Strategic council
  • Provide a wider patient point of view (cover the whole of the Eastern Region – health and social care)
  • Respond to NHS national and regional consultations
  • Provide project advice
  • Provide patient experience
Board represenation
  • NHS Clinical Senate
  • NHS Clinical Networks
  • NHS Academic Health Science Networks
  • NHS Cancer Alliance Board

Recent newsletter

East of England Ambulance Service NHS Trust InTouch EEAST Newsletter July 2022

Monday, 18 July, 2022

Welcome to July's InTouch EEAST. In this edition…

•    CQC inspection results – a welcome from Tom
•    Joining forces to end delays
•    Thanking our dedicated teams
•    Using feedback to drive improvements
•    Honouring our long-serving staff
•    Helping meet our community’s needs
•    Celebrating our dedicated volunteers
•    Listening to our partners
•    Our latest performance

InTouch EEAST July 2022

Next EEAST public board meeting takes place on Wednesday 14 September 2022 9am via Microsoft Teams.



Recent report

Research demand signalling National Mental Health Programme Version 1.0 September 2022

Tuesday, 13 December, 2022


The National Mental Health Programme is broad ranging and there are many care pathways in mental health for children and in adults. It has been challenging to develop a succinct list of the research priorities for all the mental health policy areas (demand signalling). The list given in this report is the joint response from service users, mental health charities, clinicians, researchers and policy developers; the overarching research needs to underpin implementation of the Mental Health Long Term Plan spanning the decade from 2019.